Google's Gemini ranked highest in the American Customer Satisfaction Index's first survey of AI platforms, scoring 76 out of 100, narrowly ahead of Microsoft's Copilot. The survey, which evaluated six ...
Google's Gemini AI ranked highest in the first American Customer Satisfaction Index survey of AI tools, scoring 76 out of 100, and has been added to the U.S. Department of War's GenAI.mil platform for ...
Google Gemini ranked highest for customer satisfaction in ACSI’s 2026 AI study, beating Copilot, ChatGPT, Claude, Grok, and ...
Delta Air Lines was a traveler favorite over the last year, while Southwest lost some of its appeal for passengers amid major ...
American Airlines scored a big gain in the ACSI airline customer satisfaction rankings, finishing behind Delta and tied for ...
Almost all the major hotel chains were outranked by a different type of lodging in the 2026 travel survey by the American ...
Almost all the major hotel chains were outranked by a different type of lodging in the 2026 travel survey by the American Customer Satisfaction Index.
The company's ratings suffered following the 2024 derecho and Hurricane Beryl, which left parts of Houston without power for several days.