As a report reveals staff in electrical stores know nothing about their products, are other High Street staff any better? Charlotte Kemp went undercover to find out. After spotting an advert in the ...

THERE’S nothing more annoying than going into a store for a casual peruse, only to be ambushed by an eager shop assistant offering their help. But now the reason behind the often overly-enthusiastic ...

Can Alexa help shoppers in large, retail stores where store associates are spread out and often hard to find? That’s the premise behind the hack, “Alexa Shop Assist,” presented today at the TechCrunch ...

Lush, Hobbs and Space NK are also guilty of having similar rules for their employees to follow THERE’S nothing more annoying than going into a store for a casual peruse, only to be ambushed by an ...