The Verint–Calabrio merger signals a shift in CX strategy across APAC as AI, openness, and ecosystem fit redefine enterprise platforms and customer experience delivery.

Microsoft expanded agentic AI across Copilot Studio and Dynamics 365, adding real-time voice and autonomous agents for ...

This Japanese model is redefining budget SUVs with its unexpected blend of comfort, technology, and refinement.

Technological and organizational impediments both stand in the way of integrating customer-facing functions across ...

Sennheiser has launched its iconic CX 80U and HD 400U headphones in India, featuring USB-C connectivity for direct, ...

LONDON, April 8, 2026 /PRNewswire/ -- CX Network surveyed its members in December 2025 and January 2026 with 342 eligible CX practitioners, service leaders, experience designers, analysts, authors, ...

Today, at Adobe Summit—the flagship customer experience conference—Adobe (Nasdaq:ADBE)—the global technology leader that unleashes creativity, productivity and customer experiences through innovative ...

Adobe unveiled CX Enterprise Coworker at Summit 2026 — its agentic AI platform for customer experience orchestration.

Adobe Summit opens today with the launch of CX Enterprise and a new package of end-to-end agentic automations enabled by a ...

Adobe Summit 2026 brought agentic AI to creativity, marketing and customer experience, with Firefly, GenStudio and CX ...