Findings show consumers want control over brand interactions and will provide information to get app-enabled conveniences and personalized experiences that simplify their lives PORTLAND, ...

As the pandemic wears on, it’s clear that it’s changing business and consumption models in both predictable and unpredictable ways. On one hand, personal safety and security are still top-of-mind for ...

'Mad Money' host Jim Cramer talks the tale of two consumers as the economy remains paradoxical, showing a split in the U.S. consumer. Got a confidential news tip? We want to hear from you. Sign up for ...

· Consumers differ in the way that they shop: some “showroom” by figuring out what they want at one kind of retail outlet and buying elsewhere; others research deeply and buy where they first find ...