It means energy users will no longer need to chase providers to resolve problems, and get some help with your costs if they ...

A third of smart meter owners have had problems with their devices, ranging from them “going dumb” to failing to function entirely, a survey suggests. The figures come as one in five households (20%) ...

Households with smart meters could receive automatic £40 payments each time they encounter one of these three issues as new ...

It's hoped that the new rules will set clear expectations of suppliers and push them to improve their smart meter standards.

Rural households in Yorkshire, including Skipton and Ripon, face smart meter signal issues, missing out on cheaper energy tariffs for ...

For new problems first arising on or after 23 February, you'll be eligible for £40 in automatic compensation ...

Energy firms must automatically pay £40 compensation to households left waiting more than six weeks ...

Smart meter deployment has slowed in Great Britain, according to the latest figures from the UK Department for Energy Security and Net Zero (DESNZ). A total of 780,800 smart and advanced meters were ...