The concept of retailers potentially using AI to set individual pricing for products based on a user’s data or purchasing ...

Recently, Delta Air Lines announced it would expand its use of artificial intelligence to provide individualized prices to customers. This move sparked concern among flyers and politicians. But Delta ...

At this point, many of us are fairly desensitized to media surveillance. We accept cookies on websites without a second thought, and rarely, if ever, read the fine print on how companies can use our ...

Surveillance pricing has dominated headlines recently. Delta Air Lines' announcement that it will use artificial intelligence to set individualized ticket prices has led to widespread concerns about ...

We study the welfare implications of personalized pricing, an extreme form of third-degree price discrimination implemented with machine learning for a large, digital firm. We conduct a randomized ...

Delta Air Lines says it is rolling out “personalized fares,” which sounds benign and even sweet but is precisely the opposite. What is really going on is that the massive airline is phasing in ...

Delta Air Lines says it is rolling out “personalized fares,” which sound benign and even sweet, but is precisely the opposite. What is really going on is that the massive airline is phasing in ...