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This dissertation aims to help infrastructure organizations in developing countries better understand how they could improve their performance in managing infrastructure assets and services.

Organizational structure defines the ways a company arranges its people and jobs to perform the work, and to achieve its goals and objectives. A small business can operate with less-formal structures ...

Perfect things rarely become that way all at once. From making a great movie to planning a memorable vacation to running a successful business, it takes a series of intelligent decisions, big and ...

Although executives often talk of new business models, the more important challenge in business today is understanding and embracing a new management model. Most executives still don’t know the ...

Organizational behavior is the study of how people act in groups, particularly at work. This field of study has yielded four types of organizational behavior and each has different effects on ...

Abbott and Alderson first introduced the concept of customer experience in the 1950s, and since then, many numerous models, articles and numerous scientific titles have been published. Creating a ...

The doctoral program in Organization Management offers preparation for research and teaching careers in four major areas: entrepreneurship, organizational behavior, organization theory, and strategic ...

As requested in Section 1544 of the FY2025 National Defense Authorization Act, a National Academies of Sciences, Engineering, and Medicine consensus study will conduct an "evaluation of alternative ...