The personal information of thousands of Citizens Bank customers has been compromised in a data breach that targeted a third-party company.

Amtrak data breach exposes over 2.1 million customer records after CRM access. Learn what was leaked, risks, and steps users ...

Booking.com says hackers may have accessed personal data including names, emails and reservation details, raising concerns ...

CRMs, analytics platforms, cloud applications, legacy infrastructure and internal data stores—each built at a different time ...

A clothing retailer patched a website flaw that exposed customer data via order links, highlighting risks associated with ...

The travel giant notified customers that their personal data, including names, email addresses, and phone numbers, may have ...

The company says unauthorized access exposed booking details and has updated affected accounts.

Once a promising but mostly supportive tool, artificial intelligence now stands at the center of how businesses manage and interpret customer data. Its capabilities are reshaping industries, enabling ...

Modern CX depends less on where data lives and more on how signals, AI, and governance come together at decision time. For much of the past decade, customer data platforms (CDPs) were positioned as ...

Set smarter bids using first-party data, customer match lists, and lifecycle segmentation, while avoiding common reporting ...

Update: Added HungerRush statement below. Customers of restaurants using the HungerRush point-of-sale (POS) platform say they received emails from a threat actor attempting to extort the company, ...