HOUSTON -- A former 911 operator has been sentenced to community service and 18 months probation for hanging up on emergency calls. According to authorities, 44-year-old Crenshanda Williams ...

HOUSTON, Tx. -- A former 911 operator is accused of hanging up on emergency calls. Our sister station KTRK in Houston, Texas, went looking for Crenshanda Williams Wednesday afternoon. The former ...

A 911 dispatcher in Oakland was honored Friday for coaching a father through a surprise home delivery over the phone. On Feb. 12, Monica Rios, a dispatcher, received a call from Martin Diller. Calmly, ...

DEATH. NEW TONIGHT A GUILFORD COUNTY 911 OPERATOR IS BEING CREDITED FOR SAVING A WOMAN FROM A SEXUAL ASSAULT. THE TEAM SAYS THIS WAS POSSIBLE DUE TO HER SAVVINESS AND ADVANCES IN TECHNOLOGY. WXII 12 ...

They're recognizing the dispatchers who answer emergency calls and help save lives every day.